A legal disclaimer

Privacy Policy

Last updated: 23:12 02/03/2026
 

North Wales Chauffeur (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website or request chauffeur services.
 

1. Information We Collect

When you contact us or submit a booking enquiry through our website, we may collect:

• Name

• Email address

• Telephone number

• Pickup and destination details

• Journey dates and times

• Passenger numbers

• Luggage requirements

• Special requests (e.g. child seats or refreshments)

• Occasion details

• Budget expectations (if provided)

• Any additional information you choose to provide

We only collect information necessary to deliver our services effectively.

2. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations

• Arrange chauffeur bookings

• Deliver services requested

• Communicate booking confirmations and updates

• Improve our services and customer experience

• Meet legal and regulatory requirements

We do not sell or trade your personal information to third parties.

3. Sharing Your Information

We may share your information only where necessary with:

• Chauffeurs assigned to your journey

• Trusted service partners assisting with bookings

• Payment providers (if applicable)

• Regulatory authorities where required by law

All partners are required to keep your information secure and confidential.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data against:

• unauthorised access

• misuse

• loss

• alteration

Your data is stored securely and retained only for as long as necessary to provide our services and meet legal obligations.

5. Your Rights Under UK GDPR

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request transfer of your data (where applicable)

To exercise your rights, please contact us using the details below.

6. Cookies

Our website may use cookies to improve performance and user experience.

Cookies help us:

• understand how visitors use our website

• improve functionality

• optimise performance

You can disable cookies at any time through your browser settings.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy policies or content.

8. Policy Updates

We may update this Privacy Policy occasionally to reflect legal requirements or service changes. The latest version will always appear on this page.

9. Contact Details

If you have questions about this Privacy Policy or how your information is handled, please contact: